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Customer Service Dispatcher

Yadkinville, NC | TempToFT

Post Date: 10/11/2017 Job ID: 86167 Industry: Transportation
We are seeking a Customer Service Dispatcher for our client, a leading operator and bare rental crane company located in Yadkinville! This role will be responsible for coordinating and delegating all work assignments and equipment to client field employees in a timely manner. This is a great Temp-to-Hire opportunity offering a competitive salary range based on skill set! Candidates must be able to work a flexible schedule, as days will typically last longer than average hours, and possible weekend and holiday shifts will be required. If you' re driven and excel at multi-tasking, this is an excellent opportunity for you to assist with a company' s operations in a variety of ways. If you feel you meet the requirements below and are interested in a new career, apply today!

Job Duties:
- Troubleshoot daily issues as they arise
- Monitor multiple jobs in multiple states that are currently underway
- Stay up to date on the scheduling of jobs, specific equipment needed for jobs, and coordinating with field employees
- Address field employee needs such as dispatching mechanics to repair damaged equipment, flat tire, etc.
- Field calls from customers to resolve any issues including scheduling conflicts, equipment issues, etc.

Requirements:
- Computer proficiency is a must, including Word & Excel
- Ability to learn and operate within company' s crane selection system
- Great communication skills in order to communicate with customers and field employees constantly throughout the day
- Ability to work under pressure, and manage tense communication as needed

Submit your application or resume online, or in person at 528A Hawthorne. Dr. Yadkinville, to be considered for this position!
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