Quality Manager
251 Industrial Drive Wilkesboro, NC 28697 US
Job Description
Drive Continuous Improvement and Customer Satisfaction Across Multiple Manufacturing Locations
Are you a seasoned quality professional ready to take on a leadership role in the flexographic printing and packaging industry? Join our team as a Quality Manager and shape the future of our product quality and customer satisfaction!
About the Role
As our Quality Manager, you'll lead the development of strategies and processes to ensure top-notch product quality and drive continuous improvement across our North Carolina and Wisconsin facilities. This position is based out of Wilkesboro, North Carolina. You'll play a crucial role in maintaining our BRCGS for Packaging certification while managing quality departments and contributing to plant and divisional goals. Starting salary range between $90,000 to $100,000 per year.
Key Responsibilities
- Develop and implement quality strategies and processes across the company
- Ensure product safety, legality, and regulatory compliance in packaging manufacturing
- Lead continuous improvement initiatives and waste reduction programs
- Coordinate BRCGS for Packaging compliance and certification maintenance
- Manage document control processes and internal audit programs
- Track, record, and publish quality objectives monthly
- Oversee calibration of quality equipment (e.g., spectro densitometers, scales)
- Serve as the company's quality management expert, providing training and guidance
- Handle customer complaints and lead root cause analysis investigations
- Manage RMA processes, including Macola system entries and team communications
- Collaborate cross-functionally on new item specifications and system setup
- Ensure adherence to company policies, safety rules, and BRCGS guidelines
- Two years of college education and/or five years of experience in flexographic printing and management
- Preferred: College diploma and 5 years in Quality Systems Management
- Proficiency in Microsoft Windows, Word, Excel, Macola, and Wysis
- Excellent verbal and written communication skills
- Strong interpersonal and organizational abilities
- Keen attention to detail and effective time management skills
- 25% travel, typically monthly visits to the Wisconsin plant and possible customer visits
- Lead quality initiatives across multiple manufacturing locations
- Drive continuous improvement in the flexographic printing and packaging industry
- Work with cutting-edge quality management systems and processes
- Opportunity for professional growth and development in a leadership role
- Make a direct impact on product excellence and customer satisfaction
Submit your resume online, or send directly to Julia Yeargan at jyeargan@theresource.com to be considered for this position or call or text Julia at 336-970-5214
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Meet Your Recruiter
Julia Yeargan
Julia Yeargan Christian is Vice President of The Resource's Direct Hire Team, and an active Recruiter. She specializes in finding and vetting the right candidates for positions with companies in a variety of industries, across the USA. Julia has been a part of The Resource team since 1995 and one of her favorite parts of her role is helping candidates find the right job that improves their lives professionally, personally and financially. She has met so many good people along the way and has been lucky to create relationships with clients and candidates that have lasted for well over 20 years. If you're looking for a new job, or are a company looking to hire - connect with Julia on LinkedIn to talk!
Favorite place to travel: Any beach, anywhere, any time
How you decompress from a busy day: Crossfit
Favorite team: Virginia Tech Hokies
Quickest way to get smile on my face: Ask about my 3-year-old granddaughter