General Customer Service

Winston Salem, NC 27103

Employment Type: Contract To Hire Industry: Customer Service Job Number: 86103 Branch: Clerical/Professional

Job Description

The Resource is hiring Customer Service Representatives for multiple clients in Winston-Salem! All positions are Temp-to-Hire with a starting pay rate of $15.00 per hour. Customer Service Reps should have experience handling phone calls, strong communication skills, and previous call center experience in a high call volume environment is preferred. If you're interested in learning more and have relevant experience, apply today!

Responsibilities:
- Serve customers by providing product and service information and resolving product and service problems
- Take high volume phone calls
- Attract potential customers by answering product and service questions and suggesting information about products and services
- Open customer accounts by recording account information
- Maintain customer records by updating account information
- Resolve product or service problems by clarifying the customer’s complaint, determining the cause, selecting and explaining the best solution, expediting correction, and following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed

Submit your application or resume online, or in person at 1292 S. Stratford Rd. Winston-Salem, to be considered for this position. For more information, Call/Text our office at 336.896.1000
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About Winston Salem, NC

Ready to embark on a rewarding career in the vibrant city of Winston-Salem, North Carolina? This charming city, known for its rich history, diverse arts scene, and bustling downtown, offers an array of job opportunities in various industries. From the iconic Old Salem Museums & Gardens to the stunning Reynolda House Museum of American Art, there's no shortage of cultural landmarks to explore. Winston-Salem is also home to the renowned Hanesbrands Theatre, Piedmont Opera, and Winston-Salem Dash minor league baseball team. With its picturesque parks like Tanglewood Park and Salem Lake, as well as its delectable Southern cuisine, Winston-Salem truly has something for everyone. Don't miss out on the chance to grow your career in this thriving and enchanting city - check out our job listings today and take the next step towards an exciting future in Winston-Salem!