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The Resource
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Collection Specialist – Greensboro, NC | Temp-to-Hire Opportunity with Competitive Pay & Incentives
Join a Leading National Provider of Information and Operational Services!
The Resource is seeking a motivated and detail-oriented Collection Specialist for a dynamic role with our client, a leading national provider of information and operational services, located in Greensboro, NC. This temp-to-hire position offers a starting pay of $16.00 per hour, with additional performance-based bonuses and incentives. If you're looking for a rewarding opportunity to advance your career in collections, apply today!
Job Details:
As a Collection Specialist, you will be responsible for:
We are looking for candidates who have:
Ready to take the next step in your career? Apply online today or visit us in person at 3402H W. Wendover Ave., Greensboro, NC. For more information or to speak with a recruiter, call or text us at 336-510-7700.
Collections Specialist
225 Commerce Place Greensboro, NC 27401 US
2024-11-15
2024-12-25
Employment Type:
Contract To Hire
Industry: Customer Service
Job Number: 95532
Job Description
Collection Specialist – Greensboro, NC | Temp-to-Hire Opportunity with Competitive Pay & Incentives
Join a Leading National Provider of Information and Operational Services!
The Resource is seeking a motivated and detail-oriented Collection Specialist for a dynamic role with our client, a leading national provider of information and operational services, located in Greensboro, NC. This temp-to-hire position offers a starting pay of $16.00 per hour, with additional performance-based bonuses and incentives. If you're looking for a rewarding opportunity to advance your career in collections, apply today!
Job Details:
- Location: Greensboro, NC
- Shift: 1st Shift (Daytime Hours)
- Work Arrangement: Initial on-site training for 3 months, with the possibility of transitioning to a hybrid or remote work schedule based on performance.
- Salary: Starting at $16.00 per hour + performance bonuses and incentives
As a Collection Specialist, you will be responsible for:
- Outbound & Inbound Collections: Making outbound calls and handling incoming calls as a third-party agency to collect past-due payments.
- Account Management: Review delinquent accounts, take appropriate collection actions, and maintain accurate records.
- Payment Negotiation: Negotiate payment terms and arrangements with consumers, and follow up on missed payments.
- Collaboration: Work closely with attorneys, insurance companies, and loan officers when necessary.
- System Utilization: Use the Ontario/Artiva system for account tracking and file maintenance.
- Customer Education: Counsel consumers on credit report impacts and provide solutions for debt clearance.
- Regulatory Compliance: Ensure adherence to state and federal laws, including the Fair Debt Collection Practices Act (FDCPA).
- Meet Performance Metrics: Achieve monthly collection quotas and KPIs.
We are looking for candidates who have:
- Education: High school diploma or equivalent required.
- Knowledge: Familiarity with the Fair Credit Reporting Act (FCRA) is a plus.
- Skills: Strong communication, negotiation, and interpersonal skills.
- Technical Proficiency: Basic proficiency with Windows PC applications; ability to learn new software quickly.
- Experience: Previous call center or customer service experience is a plus, but not required.
- Mathematical Ability: Basic math skills for account management.
- Competitive Pay: Starting at $16.00 per hour with potential for bonuses.
- Career Growth: Temp-to-hire opportunity with the potential for permanent placement and career advancement.
- Work-Life Balance: Flexible work arrangements available after initial training period.
Ready to take the next step in your career? Apply online today or visit us in person at 3402H W. Wendover Ave., Greensboro, NC. For more information or to speak with a recruiter, call or text us at 336-510-7700.
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About Greensboro, NC
Ready to take your career to new heights? Explore job opportunities in the vibrant area around Greensboro, North Carolina! Known for its Southern charm, rich history, and bustling job market, Greensboro offers a unique blend of city living and outdoor adventures. Imagine weekends spent touring the iconic Biltmore Estate in nearby Asheville, enjoying a delicious meal at a local BBQ joint, catching a show at the Carolina Theatre, or exploring the stunning trails in the Blue Ridge Mountains. With renowned universities and a thriving arts scene, Greensboro provides endless growth opportunities for professionals in various industries. Discover your next career move in this dynamic and welcoming city today!
