Account Representative

Greensboro, NC 27401

Posted: 08/14/2019 Employment Type: TempToFT Industry: Health Care Job Number: 94142
Our client in Greensboro, a credit reporting agency, is seeking Account Representatives to add to their team! This position is Temp-to-Hire and has a pay rate of $11.75 per hour. The work schedule for this position is 1st shift (8: 00am- 6: 30pm Monday - Wednesday, and 8: 00am-5: 00pm Thursday - Friday). Candidates must be available to work one Saturday per month from 8: 00am - 2: 00pm. This role will be responsible for assisting patients with billing issues and concerns, following up on accounts and arranging payment plans as needed. The ideal candidate will have strong computer literacy skills, previous customer service and medical insurance experience, be efficient in time management, and have excellent communication skills. If you are ready to start your career and meet the requirements below, apply today!

Responsibilities:
- Correspond with patients in a professional and courteous manner and to recover outstanding bills within limits established by the client
- Assist patients with billing issues and/or concerns, while providing excellent customer service and resolve customer issues that may arise
- Adhere to the Health Insurance Portability and Accountability Act (HIPAA)
- Carefully follow work standards and procedures
- Review accounts to assure appropriate contacts and follow up are completed and document all contact information in the agency system

Qualifications:
- High School Diploma or equivalent
- Previous medical insurance experience or related knowledge is preferred
- Basic Office Math Skills, Microsoft Word and other general office computer skills
- Excellent oral and written communication skills, reading, time management, customer service, organization, professionalism, and presentation skills
- Skilled in handling negotiations, office automation, manual dexterity, interpersonal relations, and planning
- Bilingual/Spanish is a plus

Submit your application or resume online, or in person at 3402H W. Wendover Ave. Greensboro, to be considered for this position. For additional information, please call Kristy at 336.217.1420

When applying please select ' GSO_Clerical' when prompted to select a branch to begin.
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