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Outbound Collection Specialist
Position Type: Temp-to-Hire
Schedule: Hybrid (details below)
Attire: Relaxed business casual
Location: Onsite, Hybrid, or Remote (based on performance)
We are hiring Outbound Collection Specialists to support a growing collections team. These roles are temp-to-hire with opportunities for bonuses, advancement within the Collections department, and potential remote work options based on performance. Ideal candidates have collections, banking/finance, customer service, or call center experience, along with consistent tenure of 1+ year per past position. One short-tenure role may be considered depending on reason and length.
We are looking to fill these positions quickly.
Required Experience
Training Period (4–6 weeks)
Outbound Collector:
Outbound Collection Specialists make outbound collection calls as part of a third-party agency to collect past-due balances. Specialists initiate appropriate actions, negotiate payment arrangements, and maintain accurate records while adhering to all State and Federal regulations.
Professionalism, confidentiality, and integrity are essential in this role.
Essential Duties & Responsibilities
Apply Today
We are actively hiring and looking to move quickly. If you have the required experience, strong tenure, and a professional communication style, we encourage you to apply today or submit your resume for immediate consideration. Email your resume to Taryn Hawkins at thawkins@theresource.com
B2B Collections Specialist
225 Commerce Place Greensboro, NC 27401 US
2026-01-20
2026-03-11
Employment Type:
Contract To Hire
Industry: Customer Service
Job Number: 98353
Job Description
Outbound Collection Specialist
Position Type: Temp-to-Hire
Schedule: Hybrid (details below)
Attire: Relaxed business casual
Location: Onsite, Hybrid, or Remote (based on performance)
We are hiring Outbound Collection Specialists to support a growing collections team. These roles are temp-to-hire with opportunities for bonuses, advancement within the Collections department, and potential remote work options based on performance. Ideal candidates have collections, banking/finance, customer service, or call center experience, along with consistent tenure of 1+ year per past position. One short-tenure role may be considered depending on reason and length.
We are looking to fill these positions quickly.
Required Experience
- Collections experience and/or banking/finance experience required
- Candidates must have at least 1 year of tenure in all prior positions
- One short-tenure role may be acceptable based on explanation
- Candidates with call center or customer service experience are also strong fits
Training Period (4–6 weeks)
- Monday–Friday, onsite
Outbound Collector:
- Monday, Wednesday, Friday: Onsite, 8:00 AM–5:00 PM
- Tuesday & Thursday:
- Onsite: 8:00 AM–12:00 PM
- Remote: 4:30 PM–8:30 PM
- Candidates performing strongly may be approved for fully remote work
- Fast, reliable internet service
- Quiet, private workspace suitable for remote calls
- Schedule modifications may be possible for high performers
- Hourly pay + potential commission (based on performance)
- Temp-to-hire with future growth opportunities within the department
Outbound Collection Specialists make outbound collection calls as part of a third-party agency to collect past-due balances. Specialists initiate appropriate actions, negotiate payment arrangements, and maintain accurate records while adhering to all State and Federal regulations.
Professionalism, confidentiality, and integrity are essential in this role.
Essential Duties & Responsibilities
- Review delinquent accounts and contact consumers to collect outstanding debt
- Make outbound collection calls to consumers
- Collect delinquent amounts from an assigned portfolio and additional accounts as needed
- Negotiate payment arrangements, including full balance or acceptable partial terms
- Document all conversations and actions in the Finvi/Artiva system
- Meet defined KPIs (Key Performance Indicators)
- Adhere to all State and Federal collections laws and internal guidelines
Apply Today
We are actively hiring and looking to move quickly. If you have the required experience, strong tenure, and a professional communication style, we encourage you to apply today or submit your resume for immediate consideration. Email your resume to Taryn Hawkins at thawkins@theresource.com
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About Greensboro, NC
Ready to take your career to new heights? Explore job opportunities in the vibrant area around Greensboro, North Carolina! Known for its Southern charm, rich history, and bustling job market, Greensboro offers a unique blend of city living and outdoor adventures. Imagine weekends spent touring the iconic Biltmore Estate in nearby Asheville, enjoying a delicious meal at a local BBQ joint, catching a show at the Carolina Theatre, or exploring the stunning trails in the Blue Ridge Mountains. With renowned universities and a thriving arts scene, Greensboro provides endless growth opportunities for professionals in various industries. Discover your next career move in this dynamic and welcoming city today!
