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The Resource
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Collection Specialist
225 Commerce Place Greensboro, NC 27401 US
2024-08-27
2024-10-16
Employment Type:
Contract To Hire
Industry: Customer Service
Job Number: 94846
Job Description
Join Our Team as a Collection Specialist in Greensboro, NC!
Are you ready to take your career to the next level with a leading national provider of information and operation services? The Resource is hiring a Collection Specialist for our client’s Greensboro, NC location. This Temp-to-Hire opportunity offers a competitive starting pay based on experience, with potential to earn performance bonuses and incentives. Plus, after an initial on-site training period of about 3 months, this position could transition to a hybrid or even fully remote role based on your performance! Previous Collections experience is required. Call center experience without collections, will not be considered.
What You’ll Do:
Drive Collections: Review delinquent accounts and initiate collection actions through outbound calls, or handle incoming calls to recover past-due payments.
Negotiate Payment Plans: Work with consumers to arrange full payments or negotiate terms where applicable.
Follow-Up: Ensure follow-through on payment arrangements and address any broken promises.
Liaise with Stakeholders: Contact attorneys, insurance companies, and loan officers to facilitate asset liquidation.
Maintain Accurate Records: Use the Ontario/Artiva system to document actions taken on each account and perform file maintenance as needed.
Meet Targets: Achieve defined monthly quotas and help consumers understand the impact of their accounts on their credit reports.
What You Bring:
Education: High School Diploma or equivalent.
Legal Knowledge: Basic understanding of the Fair Credit Reporting Act (FCRA) is a plus.
Communication Skills: Ability to effectively present information in one-on-one and small group settings.
Technical Proficiency: Familiarity with computer and Windows PC applications, with the ability to learn new and complex systems.
Mathematical Skills: Basic office math skills to handle calculations related to payment arrangements.
Why Join Us?
Career Growth: Start on-site with the potential to work remotely in the future.
Dynamic Work Environment: Be part of a team that values your skills and offers opportunities for advancement.
Ready to make a difference and advance your career? Apply Today! Submit your application or resume online, or visit us in person at 3402H W. Wendover Ave., Greensboro. For more information, call or text our office at 336-510-7700
Are you ready to take your career to the next level with a leading national provider of information and operation services? The Resource is hiring a Collection Specialist for our client’s Greensboro, NC location. This Temp-to-Hire opportunity offers a competitive starting pay based on experience, with potential to earn performance bonuses and incentives. Plus, after an initial on-site training period of about 3 months, this position could transition to a hybrid or even fully remote role based on your performance! Previous Collections experience is required. Call center experience without collections, will not be considered.
What You’ll Do:
Drive Collections: Review delinquent accounts and initiate collection actions through outbound calls, or handle incoming calls to recover past-due payments.
Negotiate Payment Plans: Work with consumers to arrange full payments or negotiate terms where applicable.
Follow-Up: Ensure follow-through on payment arrangements and address any broken promises.
Liaise with Stakeholders: Contact attorneys, insurance companies, and loan officers to facilitate asset liquidation.
Maintain Accurate Records: Use the Ontario/Artiva system to document actions taken on each account and perform file maintenance as needed.
Meet Targets: Achieve defined monthly quotas and help consumers understand the impact of their accounts on their credit reports.
What You Bring:
Education: High School Diploma or equivalent.
Legal Knowledge: Basic understanding of the Fair Credit Reporting Act (FCRA) is a plus.
Communication Skills: Ability to effectively present information in one-on-one and small group settings.
Technical Proficiency: Familiarity with computer and Windows PC applications, with the ability to learn new and complex systems.
Mathematical Skills: Basic office math skills to handle calculations related to payment arrangements.
Why Join Us?
Career Growth: Start on-site with the potential to work remotely in the future.
Dynamic Work Environment: Be part of a team that values your skills and offers opportunities for advancement.
Ready to make a difference and advance your career? Apply Today! Submit your application or resume online, or visit us in person at 3402H W. Wendover Ave., Greensboro. For more information, call or text our office at 336-510-7700
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About Greensboro, NC
Ready to take your career to new heights? Explore job opportunities in the vibrant area around Greensboro, North Carolina! Known for its Southern charm, rich history, and bustling job market, Greensboro offers a unique blend of city living and outdoor adventures. Imagine weekends spent touring the iconic Biltmore Estate in nearby Asheville, enjoying a delicious meal at a local BBQ joint, catching a show at the Carolina Theatre, or exploring the stunning trails in the Blue Ridge Mountains. With renowned universities and a thriving arts scene, Greensboro provides endless growth opportunities for professionals in various industries. Discover your next career move in this dynamic and welcoming city today!
