Front Desk Admin
Job Description
Front Desk Office Support (Medical Office Environment)
Location: Medical Office / Healthcare Facility
Schedule: Monday – Friday, 8:30 AM – 5:00 PM (30-minute lunch)
Employment Type: Full-Time
Job Summary
We are partnering with a well-established healthcare organization to hire a outgoing, and detail-oriented Front Desk Office Support professional for a busy medical office environment. This role is ideal for someone who enjoys patient interaction and takes pride in creating a welcoming, organized, and efficient healthcare experience.
As the first point of contact for patients, this position plays a vital role in patient satisfaction. You will greet patients, manage front office operations, assist with phone coverage, and support hearing care services in a fast-paced medical environment.
Key Responsibilities
- Greet patients promptly and professionally upon arrival
- Serve as the primary patient greeter, ensuring a warm and friendly first impression
- Escort patients to exam rooms and ensure comfort
- Maintain cleanliness and sanitation of patient rooms between visits
- Provide front desk administrative support, including filing and data entry
- Accurately document patient visit outcomes in the computer system
- Assist with front desk phone coverage and manage incoming calls
- Support the hearing aid intake process, including:
- Checking in hearing aids upon arrival
- Completing required paperwork
- Preparing hearing aids and documentation for patient pickup
- Support overall office flow to keep the clinic running efficiently
- Previous experience in a medical office or healthcare environment required
- Strong customer service and interpersonal communication skills
- Clear, confident, and strong speaking voice (critical for working with hearing-impaired patients)
- Ability to thrive in an extremely fast-paced medical office
- High level of organization, multitasking ability, and attention to detail
- Comfortable using computers and entering patient visit data accurately
- Professional appearance and demeanor
- Someone who enjoys being the face of the office and interacting with patients
- A team player willing to support both front desk and back-office needs
- A reliable professional who takes pride in cleanliness and organization
- Someone adaptable who can easily shift between administrative tasks and patient care support
- Work in a stable, well-established healthcare organization
- Make a direct impact on patient experience every day
- Consistent weekday schedule — no nights or weekends
- Fast?paced environment that keeps your day moving
- Opportunity to grow healthcare administrative skills
Apply Today
If you are a Front Desk Medical Office professional who enjoys patient interaction, thrives in a fast?paced healthcare environment, and takes pride in providing outstanding service, we encourage you to apply.
Email your resume to Julia Yeargan at jyeargan@theresource.com.
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