General Customer Service

Winston Salem, NC 27103

Employment Type: Contract To Hire Industry: Customer Service Job Number: 86103 Branch: Clerical/Professional

Job Description

The Resource is hiring Customer Service Representatives for multiple clients in Winston-Salem! All positions are Temp-to-Hire with a starting pay rate of $15.00 per hour. Customer Service Reps should have experience handling phone calls, strong communication skills, and previous call center experience in a high call volume environment is preferred. If you're interested in learning more and have relevant experience, apply today!

Responsibilities:
- Serve customers by providing product and service information and resolving product and service problems
- Take high volume phone calls
- Attract potential customers by answering product and service questions and suggesting information about products and services
- Open customer accounts by recording account information
- Maintain customer records by updating account information
- Resolve product or service problems by clarifying the customer’s complaint, determining the cause, selecting and explaining the best solution, expediting correction, and following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed

Submit your application or resume online, or in person at 1292 S. Stratford Rd. Winston-Salem, to be considered for this position. For more information, Call/Text our office at 336.896.1000

Meet Your Recruiter

Amanda Assante

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