The Resource
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https://www.theresource.com
https://www.theresource.com
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General Customer Service
1292 South Stratford Road Winston Salem, NC 27103 US
2021-08-24
2023-07-02
Employment Type:
Contract To Hire
Job Number: 86103
Branch: Clerical/Professional
Job Description
The Resource is hiring Customer Service Representatives for multiple clients in Winston-Salem! All positions are Temp-to-Hire with a starting pay rate of $15.00 per hour. Customer Service Reps should have experience handling phone calls, strong communication skills, and previous call center experience in a high call volume environment is preferred. If you're interested in learning more and have relevant experience, apply today!
Responsibilities:
- Serve customers by providing product and service information and resolving product and service problems
- Take high volume phone calls
- Attract potential customers by answering product and service questions and suggesting information about products and services
- Open customer accounts by recording account information
- Maintain customer records by updating account information
- Resolve product or service problems by clarifying the customer’s complaint, determining the cause, selecting and explaining the best solution, expediting correction, and following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
Submit your application or resume online, or in person at 1292 S. Stratford Rd. Winston-Salem, to be considered for this position. For more information, Call/Text our office at 336.896.1000
Responsibilities:
- Serve customers by providing product and service information and resolving product and service problems
- Take high volume phone calls
- Attract potential customers by answering product and service questions and suggesting information about products and services
- Open customer accounts by recording account information
- Maintain customer records by updating account information
- Resolve product or service problems by clarifying the customer’s complaint, determining the cause, selecting and explaining the best solution, expediting correction, and following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
Submit your application or resume online, or in person at 1292 S. Stratford Rd. Winston-Salem, to be considered for this position. For more information, Call/Text our office at 336.896.1000
