IT Technician

Browns Summit, NC 27214

Employment Type: Direct Hire Industry: Information Technology Job Number: 94198 Branch: Direct Hire

Job Description


The Resource is hiring an IT Technician for our client, a commercial printing company, located in Browns Summit, NC! This is a permanent, Direct-Hire opportunity that offers a starting pay rate of $26.44- $31.25 (depending on experience). The IT Technician would be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and assisting with IT projects as needed. This role requires a strong understanding of computer systems and networks. Ideal candidates for this role should have previous experience in IT support, knowledgeable of Windows and/or macOS operating systems, and familiarity with networking concepts and protocols. If you have a passion for technology and seeking an opportunity to advance your career, apply today!

Responsibilities:
- Provide first-line technical support to end-users via phone, email, or in-person
- Troubleshoot and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals
- Install, configure, and maintain operating systems and software applications
- Set up and configure network devices, including routers, switches, and wireless access points
- Assist with IT projects, including system upgrades, migrations, and deployments
- Maintain accurate documentation of IT inventory, software licenses, and user support requests
- Collaborate with IT team members to identify and implement process improvements
- Stay up-to-date with the latest IT trends and technologies to enhance the company's IT infrastructure

Qualifications:
- High school diploma or equivalent; Bachelor’s degree in Computer Science or related field is a plus
- Minimum of 1-2 years of experience in IT support or a related field
- Strong knowledge of Windows and/or macOS operating systems
- Familiarity with networking concepts and protocols (TCP/IP, DNS, DHCP)
- Experience with troubleshooting hardware and software issues
- Excellent communication and customer service skills
- Mechanical aptitude and ability to troubleshoot technical issues
- Ability to walk, stand, bend, or reach for extended periods (up to 12 hours)
- Ability to safely lift up to 50 lbs
- Flexibility to work on any shift (day or night) as required
- Must be able to adhere to stringent security and safety rules
- Ability to work independently and as part of a team
- Certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus
- SQL experience is a plus

Submit your resume online, or send directly to Brian Smith at bsmith@theresource.com to be considered for the position

While we appreciate all inquiries, only qualified candidates will be contacted for further information.

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About Browns Summit, NC

Ready to take your career to the next level? Explore our job opportunities in the vibrant Browns Summit, North Carolina area. This charming town, nestled in the heart of the Tar Heel State, offers an exceptional quality of life with a perfect blend of city amenities and natural beauty. From the renowned Greensboro Science Center to the majestic views of Haw River State Park, Browns Summit has something for everyone. Immerse yourself in the local arts scene at Ambleside Gallery, catch a show at the Carolina Theatre, or enjoy mouthwatering North Carolina barbecue at local favorites like Stamey's Barbecue. Join us in Browns Summit and discover a career path as unique and special as the area itself!