Inside Sales (Floater)

Lexington, NC 27295

Posted: 08/15/2019 Employment Type: DirectHire Industry: Accounting Job Number: 94749
We' re seeking an Inside Sales Floater for a permanent position with our client, a telecom distribution, installation and engineering company located in Winston-Salem! This position has a 1st shift working schedule and offers a competitive salary. This role is responsible for proactively selling products and services into new and existing customer base, and duties include understanding and interpreting customer requirements, soliciting and securing orders and building customer relationships resulting in revenue growth. This position will be a floater and will assist the inside sales team where needed, in various territories. The ideal candidate will have previous experience acquiring and retaining customers, and a basic understanding of sales skills and processes. If you feel you meet the requirements below and would like to learn more about this opportunity, apply today!

Responsibilities:
- Spend considerable time on the phone and/or email with customers, must have a good blend of proactive contact as well as handling inbound activity
- Provide all levels of customer service, before, during and after the order cycle by acting as the company liaison between the customer and all departments
- 100% attainment of all targets for calls per day, documented sales call activity, opportunities and all other metrics established for Inside Sales
- Service the customer s needs and proactively add-on sell to them
- Develop and execute a sales and contact strategy to effectively penetrate customer territory base and target sales opportunities
- Achieve sales and gross profit accumulation goals for an assigned set of accounts or assigned territory through telephone and email communications with the customer
- Create deals with customers for the sale of strategic material
- Provide pricing and availability on quotes for orders and contracts
- Achieve a minimum monthly attainment of sales revenue and gross profit dollar quotas
- Proactively follow up on all quotes to determine status and respond to any additional customer needs
- Market new products and establish stocking programs/contracts
- Maintain up-to-date customer account lists categorized for profit potential
- Consistently utilize Customer Activity Tool (CAT) to track customer contacts, activity and opportunities
- Responsible for accurately reporting and documenting all contact activity into CAT and the quote module
- Forecast near long term order opportunities
- Consistently utilize InSight to create sales quotes, place orders, resolve customer inquiries and issues
- Partner with assigned field sales representative to effectively manage and grow the most valuable customers
- Grow the relationship by expanding the contact base within the account, presenting additional product and vendor lines, and creating a partnership
- Proactively contact and strategize with Vendor Reps to enhance your working relationship with them and to grow the customer base with their products
- Consistent commitment to stay abreast of product changes, product applications and a commitment to constantly improve selling skills

Qualifications:
- College Degree is preferred, or equivalent job-related work experience acquiring and retaining accounts/customers
- Ability to Interface with Internal and External Customers
- Ability to interface with Suppliers, Purchasing, Marketing, Sales and Engineering concerning pricing, availability, and sourcing issues
- Basic understanding of sales skills and sales process, and excellent spoken and written communication skills
- Strong computer skills, specifically including Microsoft Outlook, Word, & Excel
- CRM or ERP experience is desired
- Strong organizational skills and capability of managing multiple tasks

Submit your resume online or send directly to rliles@theresource.Com to be considered for this position. For additional information, please call or text our office at 336.970.5245.
While we appreciate all inquiries, only qualified candidates will be contacted for further information.
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