Inside Sales

Winston-Salem, NC 27103

Employment Type: Direct Hire Industry: Sales Job Number: 93178 Branch: Direct Hire

Job Description

The Resource is assisting our client, a fabrication machinery and tooling distributor company, located in Winston-Salem, NC! This is a permanent, Direct-Hire opportunity that offers a competitive salary and has a 1st shift schedule. The Inside sales representative would be responsible for coordinating timely, cost effective and profitable sales and customer satisfaction. Duties will also include assisting outside sales or working directly with customers in a supplies and machinery distribution organization. Ideal candidates for this role should have customer service experience in addition to glass or stone fabrication industry knowledge, or industrial tooling/parts experience. If you are seeking a career opportunity in the fabrication and distribution industry, apply today!

- Duties and Responsibilities Include:
  - Receive and process incoming orders accurately for products or services
  - Recommend alternate products based on cost, availability, or specifications
  - Communicate with customers about order status, changes in prices, shipping dates, or delays
  - Prepare quotes, adhering to established pricing structures.
  - Handle customer complaints and requests for returns
  - Complete and distribute necessary sales documents and/or information to outside sales
  - Communicate/coordinate customer requirements with internal departments effectively
  - Keep customers and other salespeople advised of new products, product changes, and obsolescence.
  - Develop new customers, increase sales, and average order size by making outbound calls and using “upselling” skills
  - Actively utilize sales software to record activities and ensure company and contact details are accurate
  - Work with ecommerce by processing changes to add/update/remove products as needed

  - Glass or Stone fabrication industry knowledge OR industrial tooling/parts experience a must
  - Previous inside sales/customer service or college graduate in lieu of less than 2 years of experience
  - Bi-lingual English/Spanish a plus
  - Mechanical aptitude is a plus, and ability to understand CAD drawings and prints very helpful
  - Computer literate (especially Microsoft Outlook, Excel, Word, and CRM packages)
  - Ability to communicate effectively; both orally and written.
  - Highly motivated and must demonstrate a proactive and positive attitude
  - Familiarity with inside and outside sales environment
  - Self-starter – ability to work independently with good decision-making skills.
  - Ability to multi-task; must be organized

Interested candidates should submit their resume to Sharon Diechmann at While we appreciate all inquiries, only qualified candidates will be contacted with further information

Meet Your Recruiter

Sharon Deichmann

Sharon has always enjoyed working with people, and as a Direct Hire Recruiter and Executive Placement Specialist, she gets to do that every day.
Sharon loves helping someone find their dream job and making it happen for them. It's very rewarding when she can help someone struggling in their current role to find a new one that fits them better. Sharon gets excited by the challenge of finding candidates who have all the skills and experience needed for a position and the right personality for the company culture.
Best 30 seconds of advice you've ever been given: "When backing up a trailer, camper, or boat, put your hand at the bottom of the steering wheel, not the top, and turn the wheel in the direction you want the trailer to go."
What's something people would be surprised to know about you: "I hold the rank of Second-Degree Black Belt in American Freestyle Karate"

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