Insurance Verification Specialist
514 S. Stratford Road Winston Salem, NC 27103 US
Job Description
Responsibilities:
- Ensuring appropriate insurance verification, i.e. correct coverage, applicable benefits, and coordination of benefits
- Reviewing authorization requirements and ensuring approvals are obtained for surgeries, radiology/ancillary appointments, and hospital stays
- Communicate with other hospital departments including admitting/registration, financial counseling, and utilization review Communicate with provider offices (i.e. surgery schedulers, patient service coordinators, etc.) to ensure authorization initiation, gather additional clinical information, relay pertinent insurance information, etc.
- Communicate with insurance providers via phone and electronically via web portals to validate patient benefits, check authorization requirements, and review authorization status
- Maintaining and properly handling inbound and outbound calls
Qualifications:
- High School Diploma or equivalent, and Associate Degree is preferred
- At least one year in patient access, registration, billing, insurance and/or precertification
- Experience with insurance carriers or third- party administrators is preferred
- Excellent interpersonal and communication skills
- Experience and competency in customer relation skills in a professional environment
- Ability to organize and prioritize work in a stressful environment
- Ability to work effectively/productively as a member of a team and be self-directed in a remote work environment
- Good problem-solving skills
- Understanding of basic medical terminology
- Exemplary keyboarding skills and experience in patient registration systems (i.e. Epic)
Submit your application or resume online, or in person at 1292 S. Stratford Rd. Winston-Salem, to be considered for this position. For more information, Call/Text our office at 336.896.1000.