Patient Insurance Navigator

Winston Salem, NC 27103

Employment Type: Contract To Hire Industry: Customer Service Job Number: 92182 Branch: Clerical/Professional

Job Description


The Resource is now hiring a Patient Insurance Navigator for our healthcare client located in Winston-Salem! This is a Temp-to-Hire opportunity with a pay rate of $17.00-19.00 per hour (based on experience) and a 1st shift working schedule (8:00am- 5:00pm).  Training schedule varies between 7:30am - 5:00 pm. Candidates will train on-site for 2-3 months and then there is a possibility to transition to a remote role( must meet metrics and attendance requirements). Responsible for verification of patient eligibility, the pre-certification of services as required, ensuring coverages are updated, validating authorizations already on file, and providing price estimates upon request. Ideal candidates for this role MUST have experience with pre-authorization for medical procedures, excellent communication skills, basic medical terminology knowledge, and exemplary keyboarding skills. If you're seeking a new role and feel this opportunity would be a great fit for you, Apply Today!

Responsibilities:
- Responsible for verification of patient eligibility, the pre-certification of services as required, ensuring coverages are updated, validating authorizations already on file, and providing price estimates upon request
- Verify patient’s insurance status and benefit eligibility
- Accurately determine the patient un-met deductible, co-insurance, and co-payment amounts
- Accurately and timely provide for any pre-authorization or pre-certification of services
- Communicate with center staff, referring offices, team members, leaders, and schedulers
- Provide a high level of customer service with the goal of maintaining low cancellation and authorization denial rates while increasing Time of Service collection rates
- Meet or exceed established quality assurance standards and maintain customer experience expectations
- Meet or exceed expectations related to phone and instant message response time and the quality of service provided in those interactions
- Ensure patients that are not approved or covered for services are notified timely and provided all options, including rescheduling and waivers
- Provide price estimates prior to scheduling when requested.
- Other duties as assigned

Qualifications:
- High School Diploma or GED
- 2 years’ experience
- Ability to understand basic medical terminology
- Knowledge of pre-certification process for insurance companies
- Ability to calculate deductible and coinsurance correctly

Submit your application or resume online, or in person at 1292 S. Stratford Rd. Winston-Salem, to be considered for this position. For more information, Call/Text our office at 336.896.1000.

Meet Your Recruiter

Apply Online 403 people have applied to this job

Send an email reminder to:

Refer A Friend

Share This Job:

Related Jobs:

About Winston Salem, NC

Ready to embark on a rewarding career in the vibrant city of Winston-Salem, North Carolina? This charming city, known for its rich history, diverse arts scene, and bustling downtown, offers an array of job opportunities in various industries. From the iconic Old Salem Museums & Gardens to the stunning Reynolda House Museum of American Art, there's no shortage of cultural landmarks to explore. Winston-Salem is also home to the renowned Hanesbrands Theatre, Piedmont Opera, and Winston-Salem Dash minor league baseball team. With its picturesque parks like Tanglewood Park and Salem Lake, as well as its delectable Southern cuisine, Winston-Salem truly has something for everyone. Don't miss out on the chance to grow your career in this thriving and enchanting city - check out our job listings today and take the next step towards an exciting future in Winston-Salem!