Quality Manager
2018 E US Highway 64 Lexington, NC 27292 US
Job Description
Job Title: Quality Manager
Location: Lexington, NC
Join our clients team as a Quality Manager and lead efforts to uphold and enhance their Quality Management System (QMS). They are a forward-thinking organization specializing in high-quality manufacturing, and are seeking a dynamic leader to ensure customer satisfaction, operational excellence, and compliance with quality standards. This is a direct hire position.
Key Responsibilities and Duties Quality Management System Leadership
- Act as the Management Representative, ensuring the QMS is established, implemented, and maintained.
- Report on QMS performance and improvement opportunities to leadership.
- Promote awareness of customer requirements across the organization.
- Serve as the primary liaison with external parties regarding QMS-related matters.
- Communicate updates and changes in quality systems certifications.
- Oversee all aspects of the Quality Department, ensuring products meet or exceed customer specifications through inspections (First Article, Last Article, In-process, AQL).
- Address and resolve customer quality issues, including deviations, rejected product reviews, and engineering drawing updates.
- Foster strong customer relationships by scheduling regular visits to address quality concerns.
- Collect and analyze data for Management Review and compile monthly and annual quality objectives.
- Act as a key member of the APQP Team, preparing for production of new or modified products.
- Attend daily management meetings to report on internal and external product quality metrics.
- Verify timely completion of First and Last Article inspections by Quality Line Auditors.
- Manage containment of nonconforming/suspect products in the MRA area.
- Lead root cause analysis, corrective actions, and timely resolution of quality issues.
- Oversee the Global Metrology system and ensure adequate supplies are stocked in the Quality Department.
- Conduct timely evaluations of all Quality Department personnel.
- Delegate tasks effectively and ensure follow-ups on assignments.
- Enforce company policies fairly, administering disciplinary actions when necessary.
- Monitor absenteeism, time management, and overtime within the team.
- Train and develop quality personnel through documentation, on-the-job training, and work instructions.
- Adapt to changes in daily priorities as directed by the Plant Manager.
- Lead team meetings to communicate job-related information.
- Minimize overtime and align departmental goals with company objectives.
- Participate in shift meetings to address quality concerns with the workforce.
- Collaborate with Human Resources on employee engagement programs.
- Facilitate the Continuous Improvement Program and promote cross-departmental communication.
- Proven experience in managing Quality Management Systems in a manufacturing environment.
- Strong leadership and team management skills.
- Expertise in quality assurance practices, including inspections, root cause analysis, and corrective actions.
- Familiarity with Advanced Product Quality Planning (APQP) processes.
- Exceptional problem-solving, communication, and organizational abilities.
As a Quality Manager, you’ll play a critical role in ensuring products meet the highest standards while fostering a culture of excellence and continuous improvement. If you are a detail-oriented leader with a passion for quality, apply today to make an impact in a dynamic manufacturing environment.
Interested candidates should submit their resume to Leah O'Neal at loneal@theresource.com, or click apply online to submit your resume. While we appreciate all inquiries, only qualified candidates will be contacted with further information
Meet Your Recruiter
Leah O'Neal
Leah O’Neal is a Direct Hire Recruiter and Executive Placement Specialist with The Resource. Leah has always enjoyed working with people, even going back to her days at UVA when she was a part-time waitress while studying for her Bachelor’s degree. Leah previously worked as a paralegal, helping people in a different sense. As a Direct Hire recruiter she feels she can have a more positive impact on people’s lives, and enjoy the satisfaction of helping someone who is not happy with their current role, or still looking for that perfect fit! Leah knows there is nothing quite as satisfying as landing your dream job with a company that feels like a second home. When she's not working, Leah enjoys spending time with her family and animals, painting or writing, taking a road trip to some exciting new place, or continuing on her journey to a second-degree black belt (she's currently a first-degree black belt). Interested in making a career move? Connect with Leah today!
