Multi-Family Division Manager
Job Description
Multi-Family Division Manager (Construction)
Charlotte, NC (Preferred) | Covers North Carolina & Virginia
Overview
Our Client is seeking an experienced Multi-Family Division Manager to lead and grow a standalone construction division serving multi-family projects across North Carolina and Virginia. This role is ideal for a proven construction leader who thrives in P&L ownership, team leadership, and operational excellence.
The Division Manager is fully accountable for divisional performance—including profitability, people, processes, and customer relationships—while leveraging Pinnacle’s shared resources and leadership team for support. This position operates within the EOS (Entrepreneurial Operating System) framework and plays a critical role in Pinnacle’s continued growth.
Charlotte, NC is the preferred base location.
Travel is required across NC and VA, with most nights at home. Overnight travel is limited to approximately 1–2 nights per month.
Key Responsibilities
P\&L Ownership & Financial Performance
Charlotte, NC (Preferred) | Covers North Carolina & Virginia
Overview
Our Client is seeking an experienced Multi-Family Division Manager to lead and grow a standalone construction division serving multi-family projects across North Carolina and Virginia. This role is ideal for a proven construction leader who thrives in P&L ownership, team leadership, and operational excellence.
The Division Manager is fully accountable for divisional performance—including profitability, people, processes, and customer relationships—while leveraging Pinnacle’s shared resources and leadership team for support. This position operates within the EOS (Entrepreneurial Operating System) framework and plays a critical role in Pinnacle’s continued growth.
Charlotte, NC is the preferred base location.
Travel is required across NC and VA, with most nights at home. Overnight travel is limited to approximately 1–2 nights per month.
Key Responsibilities
P\&L Ownership & Financial Performance
- Own and manage the full divisional P&L, including revenue, margins, labor, materials, and overhead.
- Establish, track, and manage KPIs, scorecards, and financial targets.
- Partner with VP of Operations, VP of Sales, and Finance to ensure pricing, staffing, and cost controls drive profitability.
- Identify margin risks, cost overruns, and inefficiencies early and present clear, actionable solutions.
- Manage division-specific expenses to support long-term, sustainable growth.
- Lead, develop, and hold accountable project managers, field supervisors, and subcontractors.
- Ensure Pinnacle’s core values, safety standards, and operating expectations are consistently upheld.
- Recruit, coach, train, and retain high-performing teams with support from company leadership.
- Build a culture of accountability, collaboration, and continuous improvement.
- Standardize and continuously improve project management processes, jobsite controls, and data tracking.
- Oversee accurate takeoffs, material ordering, labor tracking, and change order management.
- Partner with Accounting and Accounts Payable to ensure timely billing, collections, and vendor payments.
- Serve as the senior relationship owner for key multi-family customers.
- Maintain strong relationships with construction and purchasing leadership.
- Support sales through operational excellence, responsiveness, and reliability.
- Lead the division’s weekly Level 10 meetings.
- Maintain clear Rocks, priorities, and scorecards.
- Run effective weekly project manager meetings focused on issue resolution and execution.
- Complete accurate month-end reviews and actively participate in quarterly and annual planning.
- The division consistently meets or exceeds revenue and margin goals.
- Projects are delivered safely, cleanly, on time, and profitably.
- Customers view Pinnacle as a trusted, long-term construction partner.
- Teams are aligned, supported, and continuously developing.
- Issues are identified early and solved permanently through disciplined execution.
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